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Terms & Conditions

The basic terms for using this website and working with Sidekick Plumbing.

Last updated: July 3, 2026

These Terms & Conditions govern your use of this website, online booking, communications with Sidekick Plumbing Inc., and plumbing services provided by Sidekick Plumbing. By using our website, requesting service, or communicating with us, you agree to these terms.

Services

Sidekick Plumbing provides residential plumbing services in New Jersey, including diagnosis, repair, installation, maintenance, repair services, estimates, and related communications. Service availability and appointment options may vary based on location, demand, weather, parts availability, and job conditions.

Booking and Estimates

Online booking requests are not guaranteed until confirmed by us. Any online or phone discussion of pricing is preliminary unless provided as a written estimate or invoice. Final pricing may depend on site conditions, parts, code requirements, permits, access, and the actual scope of work found on-site.

Customer Responsibilities

You agree to provide accurate contact, property, and service information; confirm that you are authorized to request work at the property; provide reasonable access to the work area; secure pets and valuables; and tell us about known hazards, access limitations, or relevant property conditions.

Payments

Payment terms are stated on the applicable estimate, invoice, or written agreement. Unless otherwise agreed in writing, payment is due when services are completed or according to the invoice terms. Late, failed, or disputed payments may result in collection activity as permitted by law.

Cancellations and Rescheduling

If you need to cancel or reschedule, please call or text us as soon as possible at (973) 397-5347. We may reschedule appointments due to emergencies, weather, safety issues, parts availability, or other conditions outside our control.

Permits, Codes, and Warranty

We perform work consistent with applicable plumbing codes and licensing requirements. Permit requirements and inspection timelines vary by municipality. Any workmanship warranty, manufacturer warranty, or limitation will be stated on the applicable written estimate, invoice, or agreement.

Text Messaging Terms

By checking the SMS consent box or otherwise opting in, you authorize Sidekick Plumbing to send service-related SMS or MMS messages to the mobile number you provide. Messages may include booking confirmations, appointment reminders, technician updates, service follow-up, estimate or invoice follow-up, and two-way customer support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help, or contact [email protected] or (973) 397-5347. Consent is not a condition of purchase.

Website Content

Website content is provided for general information and may change without notice. It is not a substitute for an on-site plumbing diagnosis. We do not guarantee that the website will be uninterrupted, error-free, or free from harmful code.

Limitation of Liability

To the fullest extent permitted by law, Sidekick Plumbing is not liable for indirect, incidental, special, consequential, or punitive damages arising from website use, scheduling delays, communication delays, or service issues, except where prohibited by law. Nothing in these terms limits liability that cannot legally be limited.

Privacy

Our collection and use of personal information is described in our Privacy Policy.

Changes to These Terms

We may update these Terms & Conditions from time to time. The updated version will be posted on this page with a revised date.

Contact Us

Questions about these Terms & Conditions can be sent to [email protected], by phone at (973) 397-5347, or by mail to 55 Madison Ave Suite 400, Morristown, NJ 07960.